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Organizational change management (OCM) is the framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise. Simply put, OCM addresses the people side of change management. It guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.
Organizational change management provides us with the steps and actions to take at the project level to support the hundreds or thousands of individuals who are impacted by a project.
While all changes are unique and all individuals are unique, there are actions we can take to influence people in their individual transitions. Change management provides a structured approach for supporting the individuals in an organization to move from their own current states to a future states.
Organizational change management involves first identifying the groups and people who will need to change as the result of the project, and in what ways they will need to change. Organizational change management then involves creating a customized plan for ensuring impacted employees receive the awareness, leadership, coaching, and training they need in order to change successfully. Driving successful individual transitions should be the central focus of the activities in organizational change management.
Organizational change management is complementary to your project management. Project management ensures your project’s solution is designed, developed and delivered, while change management ensures your project’s solution is effectively embraced, adopted and used.